Last May, we highlighted how Office 365 and Dynamics CRM work together to help boost productivity. Now, with capabilities spanning Office 365 Groups, the Office Graph and inherited Protection Center controls, the integration goes much deeper.
This week, Microsoft Mechanics goes hands-on with the latest Dynamics CRM to highlight Office 365 integration for sellers, admins and developers. Eric Boocock from the Dynamics team joins me to demonstrate how CRM creates Office 365 Groups to improve collaboration and how you can access CRM data in the context of email with the Outlook add-in. The updated experiences can also leverage Azure Machine Learning to create cross-sell recommendations and Cortana to report interactive insights from Windows 10.
Read the Office Blog post for more info and a short video from Microsoft Mechanics.
pleased to announce that we have created a single Microsoft Trust Center
which unifies the trust centers of our enterprise cloud services - Microsoft
Azure, Microsoft Dynamics CRM Online, Microsoft Intune, and Microsoft Office
have a single place to go, and one URL to remember to get all the information
you need about the security, compliance and privacy of Microsoft’s cloud
solutions. Read the full announcement on
Cyber Trust blog.
Today, Microsoft published a Dynamics
blog by Bob Stutz with a pointer post
on the WW Microsoft on Government blog by Amir Capriles focused on the
important milestone for Dynamics CRM Online Government – the achievement of a FedRAMP ATO from the Department of Housing and
Urban Development (HUD). The blogs
note the significant step in giving
our government customers the assurance they need so they can run their business
solutions in the cloud while meeting regulatory and legislative requirements.
The milestone also demonstrates the deep support of government organizations by
delivering a unified portfolio of government cloud services for productivity,
platform and business applications on a trusted cloud platform. As the blog notes, HUD chose Dynamics CRM
Online Government, with core case management functionality, as the best
platform for modernizing business applications quickly and at a low cost.
Learn how Camden Country’s Board of Social Services (BSS)
deployed Microsoft Dynamics CRM and Office 365 to improve the services of its
supplemental Nutrition Assistance Program (SNAP) to more than 100,000 citizens
across 37 municipalities.
Read the blog post: Camden
County Board of Social Services Pioneers a Private-Sector Solution to Serve
Those Most in Need
Alabama’s CARES Program is embarking on a statewide
initiative to improve access to a wide variety of services for the needy by
integrating eligibility enrollment into a solution powered by the Microsoft
Cloud for Government. In under two weeks, they went from no infrastructure to
using Microsoft Azure for Development and Test capabilities. They are also
developing their integrated eligibility solution using Microsoft Dynamics CRM
Online for Government, supported by Microsoft Azure for Government.
the CARES story video.
6. May 2015 08:05
I tend to not concentrate on CRM Online as much as I should,
probably because I have really smart people to rely on when questions come
up. However, you should know that CRM
Online is really getting hot! Updates
are continual and new solutions are added all the time. Microsoft continues to invest in CRM Online
as an application platform.
This is a great
post with information about what is new for IT Pros, developers and
end-users. There’s an extensive list of
resources for all three audiences as well.